FAQs



What is Qotama?

Qotama is Africa’s Original, Biggest and Best Rewards Club and is now the number 1 shopping tool. We partner with African businesses to give our customers exclusive discounts where they can save thousands while also having a chance to win awesome prizes.

What is the Qotama Loyalty Membership?

The Qotama Loyalty membership is a great way to get access to our member offers. It’s a monthly subscription that gives you access to the Qotama Members Portal where you can save from official business partners and also receive accumulating entries per month into every single Qotama promotion, even the one-day promotions. This is all from $9.99 per month and you can cancel anytime.

How do we access the discounts and keep up to date with Qotama?

That is SIMPLE, if you purchase a package you’ll be added to it mailing list. When you are in you can access the discounts from our official partners and also receive our upcoming special offers and promotions.

What does Accumulating Entries never Expire mean?

The longer you are a Qotama Loyalty Member the more entries you’ll accumulate. Entries always accumulate by the month you are a member, but they are generated based on 2 factors, The months you’ve been a member and the highest tier you are on at the time of entry generation/promotion going live.

For example, if you are on premium for 4 months that is 16 entries. Then you change your membership to the entry-level membership for your 5th month. If we generate entries for a promotion while you’re on the entry-level tier you’ll receive 5 entries.
Now if you upgrade again for your 6th month, and we generate entries you’ll then receive 21 entries.

How do I access my Membership Details on the portal?

Web Portal: Email> Web Login Link> Then Access Web Portal

Note: If you can't find your login details, please email [email protected]

How do I pay with Credit Card?

SIMPLY click on create an account on PayPal payment page to checkout with Credit Card.

How do we know we are a part of the promotion?

The best way to know you are a part of the promotions is to go to your emails but please check your junk and promotions folder 🙂

Do I have to be a Qotama member to enter and win?

No you do not have to be a member but if you are a loyalty member you are in every single promotional draw that we do. Keep an eye out on your emails if you’ve purchased a membership before as you’ll receive exclusive VIP offers for our promotions.

How many entries do I receive for being a Qotama Loyalty Member?

The Qotama Loyalty Membership is very cool and unique. For example, if you sign up for the Entry level membership you’ll receive 1 entry valid for that month. Then every month you’re a member they accumulate (6 months a member = 6 entries)

Now if we generate entries for a giveaway or giveaways in that 6th month you’ll receive 6 entries for all those draws.

Another example is if you’re a Gold member, in 6 months you’ll have 60 entries into all draws.

What prizes can I win in the Giveaways?

Cash, Smartphones & TVs. Whatever we announce you're in the draw to win!

How do I know I’m in the draw?

After your purchase, you’ll receive welcome emails including login details for the Qotama Web Portal and you’ll also receive them in your email. If they are not in your inbox you can always check the junk or promotions tab in your email client.

If I do win, how am I contacted?

When you sign up to Qotama you’ll provide your contact details, these are what are used to contact you and if you are the lucky Qotama winner you’ll be contacted within 24-48 hours of the promotion drawing time. The major prize winners are contacted immediately via mobile phone.

If you are being messaged or inboxed via social media saying you’ve won a prize and to register by clicking a link, that would be a scammer so please block and report them.

Can anyone in Africa Win?

Yes, as long as you are within Africa and we can send you the prize if you win, you can enter. Best of luck!

Do I have to be over 18 to participate?

Not at all, anybody can utilise discounts so feel free to save to your heart’s content!

Is there bonuses for being an Qotama Member?

Yes, every 6 months you can claim 10 free entries into a promotion of your choice. If you miss out on claiming it, you’ll need to wait until the next period.

For example, at 6 months you can claim 5 free entries into a promotion of your choice, at 12 months you can claim 10 entries into a promotion of your choice!

Same goes for 18,24,30,36 months etc.

To claim these just email [email protected] with proof of what milestone you are claiming and let them know what promotion you’d like to allocate them too! pretty cool aye 🙂